Privacy Statement

Last updated: June 18, 2021

Planergy is committed to protecting the privacy and security of your data, and this Privacy Policy (“Privacy Policy”) describes our policies and procedures on the collection, use, disclosure of that data. This Privacy Policy applies to activities by Planergy and its associated or subsidiary companies (collectively “Planergy,” “we” or “us”).

As Data Processors, we collect the following information in order to provide you with the ability to use Planergy and to provide you with the best customer service.

Account and Profile Information. When you create an account and profile on Planergy, we collect your name and contact information.

Communications. When you communicate with us through [email protected] we maintain a record of your communication.

Engagement. We collect and may store information that your computer or mobile device provides to us in connection with your use of Planergy such as your browser type, type of computer or mobile device, browser language, IP address, date and time stamp, URL, time zone, and other information about user activities on Planergy, in order to continuously help to improve the latest versions of our software.

 

How We Use Your Information

We collect information only for the following purposes:

Provide our Services. To provide you with the Planergy software platform, communicate with you about your use of Planergy, respond to your inquiries, provide support, and for other customer service purposes.
Marketing and Promotions. For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about changes, improvement to existing products or information we believe may interest you about new features or modules.
Analytics. To gather metrics to better-understand how users access and use Planergy; to evaluate and improve Planergy, and to develop new products and services.
Comply with Law. To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
We do not provide information about third party products or services.

 

How We Share Your Information

We share information as set forth below, and where individuals have otherwise consented:

Service Providers. We may share your information with third party service providers who use this information to perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants, customer service and support providers, as well as those who assist us in providing the Ad Services.
Business Transfers. We may disclose or transfer information, including personal information, as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event.
Legally Required. We may disclose your information if we are required to do so by law.
Protection of Rights. We may disclose information where we believe it necessary to respond to claims asserted against us or, comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of Planergy, its users, or others.
Cookies and Tracking. We use cookies, JavaScript, log files, and other mechanisms to automatically collect and record information about your usage of Planergy. For more detailed information, see our Cookie Policy.
Metrics and Analytics. Analytics Tools. We may use internal and third party analytics tools, including Google Analytics.

 

How We Protect Your Information

The security of your information is important to us. Planergy has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using Planergy on a shared or unsecured device.

 

Contact Us

If you have any questions about privacy policy and security measures, please contact us: [email protected]
or write to us at:

Planergy
Attn: Privacy
51B Robinhood Ind. Est.
Ballymount
Dublin 22
Ireland

 

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on this page. If we make any changes to this Privacy Policy that materially change how we treat your personal information, we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice in Planergy or to your email address of record, and where required by law, we will obtain your consent or give you the opportunity to opt out of such changes.